Does ACOD work with COD: Advanced Cash on Delivery (CODBot)?
Updated · ACOD (E-TRADE PARTNER)
Yes, with one setting to respect. CODBot's core job (post-order OTP verification via SMS and WhatsApp with IVR fallback) coexists cleanly with ACOD. Its paid plan also offers an optional custom COD fee feature; keep that disabled when running ACOD, otherwise customers could be charged two COD fees.
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How CODBot works
After a COD order is placed, CODBot sends an OTP via SMS or WhatsApp, falls back to an automated IVR call, can auto-cancel unverified orders, and applies fraud filters and order tagging. All of that happens after checkout, downstream of ACOD's layer.
Quick context on ACOD's side: ACOD works entirely inside the native Shopify checkout through Shopify Functions (payment and delivery customizations). It adds the COD fee as a dedicated shipping rate, links the Cash on Delivery payment method to that rate, and hides or shows COD based on your rules. It adds no theme code and no scripts, so anything that happens before checkout (on your storefront) or after checkout (on placed orders) is outside ACOD's layer and cannot collide with it.
The one overlap: the optional fee
CODBot's premium plan includes a custom fee for COD orders. That is the same job ACOD does, implemented separately. Running both fee features would stack two charges on the same order and confuse customers at delivery. The fix is simple: use ACOD for the fee (it sits on the shipping line, taxed and refunded correctly) and CODBot purely for verification.
Setup checklist for this pairing
- Configure your COD fee and availability rules in ACOD as normal.
- In CODBot, enable OTP verification and fraud filters.
- Confirm CODBot's custom COD fee option is off.
- Place a test COD order and check the total shows exactly one fee.
Independence note
COD: Advanced Cash on Delivery (CODBot) is built by Zegsu Software Solutions and has no affiliation with ACOD or E-TRADE PARTNER. App names belong to their owners. This page describes how the two apps behave side by side, based on Zegsu Software Solutions's public documentation and Shopify's platform documentation, verified on July 5, 2026. If you spot something outdated, email support@etradepartner.io and we will fix it.
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Frequently asked questions
›What happens if both fee features are on?
Both fees apply to the order through different mechanisms, so the customer sees a higher total than intended. Nothing breaks technically, but it is a pricing mistake. Keep exactly one fee source, and ACOD's shipping-line fee is the cleaner one for invoices, taxes, and refunds.
›Does CODBot's OTP delay ACOD's fee in any way?
No. The fee is part of the order at placement. Verification happens afterwards and does not modify the order total.