Pagamento na entrega on Shopify: the Brazilian COD reality check
Updated · ACOD (E-TRADE PARTNER)
Brazil is the market where you should think hardest before offering COD: Pix made instant prepayment universal, no major national carrier runs consumer cash-on-delivery at scale, and pagamento na entrega survives mainly in same-city motoboy delivery and specific niches. If that's your model, the Shopify setup works exactly like everywhere else: a fee rate in BRL linked in ACOD, tight city/CEP-prefix restrictions, and low value caps.
4.9 · ACOD does this for you: COD fees plus location, order-value, product, and customer rules.
Try it freeOn this page
The honest picture first
We build a COD app, and we'll still say it: for most Brazilian stores shipping via Correios or national private carriers, COD isn't operationally available. Those networks don't collect consumer cash at the door the way carriers do in India or Romania. Pix's dominance also removes most of COD's trust rationale: customers who don't want to type card numbers pay by Pix in seconds. Offer pagamento na entrega only where you can actually collect: local motoboy delivery, your own fleet, or a regional courier that explicitly contracts cash collection.
Where it does make sense
- Same-city delivery (São Paulo, Rio, capital metros) with motoboys carrying cash or card machines (maquininhas): common for food-adjacent, pharmacy, flowers, and fast-fashion niches.
- High-distrust segments where seeing the product before paying wins orders that Pix checkout loses.
- Card on delivery: the maquininha at the door is Brazil's real “COD”. The payment is card, but committed only on receipt.
The setup, restricted hard
- Manual payment method named “Pagamento na entrega”.
- A delivery rate for your motoboy/local service with the delivery+collection fee in BRL, linked in ACOD.
- CEP prefix rules to confine it to your serviceable area. Brazilian CEPs are hierarchical, so a few prefixes cover a city zone (how).
- A low value cap; cash at the door means real handling risk for your courier.
- Everything else pays Pix/card as usual; the COD option simply doesn't appear outside your rules.
COD only where you can actually deliver it
CEP-prefix zones, BRL fees via linked rates, value caps: pagamento na entrega for the areas your operation really serves. From $4.99/month with a 7-day free trial.
Install ACOD free for 7 days4.9 stars · 100+ reviews · Built for Shopify
Frequently asked questions
›Can I offer COD via Correios in Brazil?
Correios doesn't offer consumer cash-on-delivery collection for e-commerce parcels the way COD-market carriers do. Realistic COD in Brazil means local delivery you control (motoboy/own fleet) or a regional courier contracted for collection.
›How do I limit pagamento na entrega to my city only?
Use CEP prefix rules in ACOD (a handful of prefixes covers a metro zone) or a city condition. Customers outside see only Pix/card options.