AACOD · Cash on Delivery Fee

Pagamento na entrega on Shopify: the Brazilian COD reality check

Updated · ACOD (E-TRADE PARTNER)

Brazil is the market where you should think hardest before offering COD: Pix made instant prepayment universal, no major national carrier runs consumer cash-on-delivery at scale, and pagamento na entrega survives mainly in same-city motoboy delivery and specific niches. If that's your model, the Shopify setup works exactly like everywhere else: a linked fee rate in BRL, tight city/CEP-prefix restrictions, and low value caps.

The honest picture first

We build a COD app, and we'll still say it: for most Brazilian stores shipping via Correios or national private carriers, COD isn't operationally available — those networks don't collect consumer cash at the door the way carriers do in India or Romania. Pix's dominance also removes most of COD's trust rationale: customers who don't want to type card numbers pay by Pix in seconds. Offer pagamento na entrega only where you can actually collect: local motoboy delivery, your own fleet, or a regional courier that explicitly contracts cash collection.

Where it does make sense

  • Same-city delivery (São Paulo, Rio, capital metros) with motoboys carrying cash or card machines (maquininhas) — common for food-adjacent, pharmacy, flowers, and fast-fashion niches.
  • High-distrust segments where seeing the product before paying wins orders that Pix checkout loses.
  • Card on delivery — the maquininha at the door is Brazil's real “COD”: the payment is card, but committed only on receipt.

The setup, restricted hard

  1. Manual payment method named “Pagamento na entrega”.
  2. A delivery rate for your motoboy/local service with the delivery+collection fee in BRL, linked in ACOD.
  3. CEP prefix rules to confine it to your serviceable area — Brazilian CEPs are hierarchical, so a few prefixes cover a city zone (how).
  4. A low value cap — cash at the door means real handling risk for your courier.
  5. Everything else pays Pix/card as usual; the COD option simply doesn't appear outside your rules.

COD only where you can actually deliver it

CEP-prefix zones, BRL fees, value caps — pagamento na entrega for the areas your operation really serves.

Install ACOD on Shopify — 7-day free trial

Frequently asked questions

›Can I offer COD via Correios in Brazil?

Correios doesn't offer consumer cash-on-delivery collection for e-commerce parcels the way COD-market carriers do. Realistic COD in Brazil means local delivery you control (motoboy/own fleet) or a regional courier contracted for collection.

›How do I limit pagamento na entrega to my city only?

Use CEP prefix rules in ACOD — a handful of prefixes covers a metro zone — or a city condition. Customers outside see only Pix/card options.