Kapıda ödeme on Shopify: the Turkish COD setup, done right

Updated July 5, 2026 · ACOD (E-TRADE PARTNER)

Turkish customers know and accept the kapıda ödeme ücreti — carriers like Yurtiçi, Aras, MNG, Sürat and PTT charge it themselves on marketplace orders, so a fee at your Shopify checkout reads as normal. The setup: a dedicated kapıda ödeme shipping rate in TL linked to the COD payment method, optionally split cash vs card at the door, with the fee surviving your free-shipping threshold and coexisting cleanly with PayTR or iyzico for prepaid.

Kapıda ödeme is normal here — price it like the carriers do

Türkiye may be the world's most fee-normalized COD market: every major marketplace displays a kapıda ödeme ücreti, carriers publish their own door-payment surcharges, and customers routinely pay a bit more for cash (nakit) than for card at the door. That's your pricing template — a visible flat fee in TL, slightly higher for cash than card if your carrier differentiates.

Setup for a Turkish store

1. Settings → Payments → activate the manual payment method; name it “Kapıda Ödeme” so checkout reads natively Turkish.
2. Create the fee rate(s) in your Türkiye zone: “Kapıda Ödeme — Nakit (+100 TL)” and, if offered, “Kapıda Ödeme — Kredi Kartı (+120 TL)” — two variants, two fees, one payment method.
3. Link the rates in ACOD → Cash on Delivery fee. Now the fee is undodgeable and prepaid customers never see it.
4. Test with testing mode (test@example.com), then go live.

The free-shipping trap (asked constantly)

“Shipping free over 1,000 TL, but kapıda ödeme should still cost 150 TL — yet above 1,000 TL only the COD fee shows and standard shipping isn't added.” This exact case is in our support archive, and it's a rate-conditions issue, not an app bug: price the kapıda ödeme rate conditionally (shipping + fee below the threshold, fee only above it) — the worked example is here.

Coexisting with PayTR / iyzico

Turkish stores typically run PayTR or iyzico for cards alongside kapıda ödeme. They coexist fine: the gateway handles prepaid, the manual method handles the door. Two of our archived Turkish support cases wanted PayTR hidden when kapıda ödeme is selected — note that payment methods aren't hidden based on *each other* at checkout (the customer picks exactly one), so usually no rule is needed; if you want kapıda ödeme itself hidden for certain orders (value, region, discounted carts), that's standard ACOD limit rules.

Frequently asked questions