pago contra entrega no Shopify: configuração mexicana

Atualizado 5 de julho de 2026 · ACOD (E-TRADE PARTNER)

No México, o OXXO e os cartões dominam, mas o pago contra entrega ainda existe em alguns segmentos. DHL, FedEx e Estafeta recolhem o dinheiro. Configuração: taxa em MXN por tarifa vinculada, excluindo estados com muitas recusas.

COD in Mexico, realistically

OXXO's voucher network solved much of the “no card, no trust” problem (customers pay cash at a corner store *before* shipment), and SPEI transfers cover the rest. But contra entrega persists: Mexican dropshipping and social-commerce niches run on it (often with local last-mile services or specialized COD couriers), and metro same-day operations collect cash or card at the door. Refusal rates in those niches are the highest in LATAM, which is exactly why the rules below matter.

Setup

1. Manual payment method named “Pago contra entrega”.
2. Fee rate in MXN (e.g. +49 MXN) in the zones you serve, linked in ACOD; the fee covers collection costs and nudges OXXO/SPEI-capable buyers to prepay.
3. CP prefix rules: Mexican postal codes are hierarchical (first two digits = state area), so prefixes confine COD to serviceable states or metro zones (how).
4. A value cap tuned to your refusal experience; contra entrega niches often cap aggressively (1,000–2,000 MXN).
5. Tag-based blocking for customers who refused before.

If refusals are your dominant cost, also read the COD fee as a prepaid-conversion lever. In a market where OXXO makes prepaying cash trivially easy, a visible contra-entrega fee converts unusually well.

Perguntas frequentes