pago contra entrega en Shopify: configuración mexicana

Actualizado 5 de julio de 2026 · ACOD (E-TRADE PARTNER)

En México dominan OXXO y las tarjetas, pero el pago contra entrega se mantiene en algunos segmentos. DHL, FedEx y Estafeta cobran en efectivo. Configuración: MXN mediante una tarifa vinculada, excluyendo los estados con más rechazos.

COD in Mexico, realistically

OXXO's voucher network solved much of the “no card, no trust” problem (customers pay cash at a corner store *before* shipment), and SPEI transfers cover the rest. But contra entrega persists: Mexican dropshipping and social-commerce niches run on it (often with local last-mile services or specialized COD couriers), and metro same-day operations collect cash or card at the door. Refusal rates in those niches are the highest in LATAM, which is exactly why the rules below matter.

Setup

1. Manual payment method named “Pago contra entrega”.
2. Fee rate in MXN (e.g. +49 MXN) in the zones you serve, linked in ACOD; the fee covers collection costs and nudges OXXO/SPEI-capable buyers to prepay.
3. CP prefix rules: Mexican postal codes are hierarchical (first two digits = state area), so prefixes confine COD to serviceable states or metro zones (how).
4. A value cap tuned to your refusal experience; contra entrega niches often cap aggressively (1,000–2,000 MXN).
5. Tag-based blocking for customers who refused before.

If refusals are your dominant cost, also read the COD fee as a prepaid-conversion lever. In a market where OXXO makes prepaying cash trivially easy, a visible contra-entrega fee converts unusually well.

Preguntas frecuentes